myuhc/community plan/otc


The UnitedHealthcare Community Plan, often abbreviated as UHC Community Plan, is a managed care organization that provides Medicaid and Medicare managed care services to enrollees in multiple states across the United States. Among the many benefits these plans offer is the Over-The-Counter (OTC) benefit, an incredibly useful feature that allows members to order health products directly to their homes. In this article, we delve deeper into the UHC Community Plan and its OTC benefit.

What is the UnitedHealthcare Community Plan?

The UHC Community Plan provides healthcare coverage to eligible individuals and families who may not have access to affordable health insurance. The plan covers a range of services including preventive care, hospital stays, maternity and newborn care, mental health services, and prescription drugs.

Understanding the OTC Benefit

The Over-The-Counter (OTC) benefit is a standout feature of the UHC Community Plan. This feature allows members to receive a set amount of funds, referred to as “OTC dollars,” on a quarterly basis. These funds can be used to purchase eligible OTC health and wellness products such as vitamins, first-aid supplies, dental care items, and many other essential products.

This benefit is highly valuable as it promotes preventive health, allowing members to proactively manage their health without incurring additional out-of-pocket expenses. The range of eligible products offers members the flexibility to choose the items that best fit their health and wellness needs.

How to Use the OTC Benefit

Using the OTC benefit is relatively straightforward. Here is a step-by-step guide:

Step 1: Check Your Benefit Amount

You first need to know your available OTC dollar amount. This information is typically found in the welcome packet you receive when you join the UHC Community Plan or you can find it by logging into your account on the UHC website.

Step 2: Select Your Items

Next, select the items you wish to order. You can find the list of eligible products in the OTC product catalog provided by UHC. The catalog contains a wide array of items from different categories such as allergy relief, digestive health, pain relief, and many others.

Step 3: Place Your Order

Once you’ve selected your items, you can place your order. Ordering can be done through the UHC website, over the phone, or by mail. After placing the order, the items will be delivered directly to your home at no additional cost.

In Conclusion

The OTC benefit provided by the UnitedHealthcare Community Plan is an effective tool to help manage health and wellness, making essential health products more accessible to those who need them the most. By enabling members to order health and wellness products directly to their homes, the UHC Community Plan aids in promoting a proactive approach to health, a factor that is crucial in enhancing the overall well-being of the community.

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